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Send Trend Vision One notifications about Private Access Connector status alerts by configuring email, webhook, and mobile app account lists.

Procedure

  1. In the Trend Vision One console, go to AdministrationNotifications.
  2. Click Private Access Connector Status to open its settings panel.
  3. Configure which Private Access Connector alerts trigger a notification.
    • Private Access Connector disconnected
    • CPU usage threshold reached
    • Memory usage threshold reached
    • Disk usage threshold reached
  4. To send notifications to users by email, on the Email tab configure the Recipient list.
    1. Specify email addresses or select from the list of Trend Vision One accounts.
      Note
      Note
      Recently created Trend Vision One accounts may not immediately appear on the list.
    2. Click Send Test Message to send a test notification to your recipient list.
      Note
      Note
      • To send the test message only to emails you are adding to the recipient list, select Send only to newly added recipients.
      • You must wait a few minutes between sending test messages.
  5. To send notifications to webhook channels, on the Webhook tab configure the Webhooks list.
    1. Select webhooks from the managed Webhook List.
      Note
      Note
      If your webhook is not listed, create a new webhook connection by managing webhooks in the Webhook List.
  6. To send notifications to users by the Trend Vision One mobile app, on the Mobile tab configure the Accounts list.
    1. Specify the Trend Vision One accounts you want to send notifications to using the mobile app.
      Note
      Note
      Recently created Trend Vision One accounts may not immediately appear on the list.
    2. If you want to send users an installation link for the mobile app, click Send Mobile App Installation Link.
      Note
      Note
      If you only want to send the installation link to the accounts you added to the Accounts list, select Send only to newly added accounts.
  7. Click Save.