How does Trend Vision One calculate pay-as-you-go billing for Endpoint Security Server & Workload Protection?

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Trend Vision One calculates pay-as-you-go billing for Endpoint Security Server and Workload Protection by the hours that an endpoint is protected by an agent, or protection-hours.

Note

Protection during part of a given hour counts as a full protection-hour.

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Protection-hour calculation depends on the type of endpoint:

For endpoints added under an AWS, Azure, or GCP cloud connector:, protection-hours begin when the instance turns on, including hours when the agent status is offline.
For endpoints added as data centers, protection-hours begin when the instance powers on, not including hours when the agent status is offline.

For both endpoint types, protection-hour calculation stops when the instance turns off or is deleted, or when the agent is uninstalled.