Configuring notifications for response tasks

Procedure

1. In the Trend Vision One console, go to Administration → Notifications.
2. Click the Response task alert to open its settings panel.
3. Specify the Task status and Response action that you want recipients to receive notifications for.

   Note You can specify one or more task statuses or response actions. Trend Vision One sends the latest task status and response action notifications in a single message at the specified frequency. Learn more about response actions.

4. Select the notification Frequency.

   Note Changing the Frequency affects email notifications, webhook notifications, and mobile notifications.

5. To send notifications to users by email, on the Email tab configure the Recipient list.
   1. Specify email addresses or select from the list of Trend Vision One accounts.

      Note Recently created Trend Vision One accounts may not immediately appear on the list.

   2. Click Send Test Message to send a test notification to your recipient list.

      Note To send the test message only to emails you are adding to the recipient list, select Send only to newly added recipients. You must wait a few minutes between sending test messages.

6. To send notifications to webhook channels, on the Webhook tab configure the Webhooks list.
   1. Select webhooks from the managed Webhook List.

      Note If your webhook is not listed, create a new webhook connection by managing webhooks in the Webhook List.

7. To send notifications to users by the Trend Vision One mobile app, on the Mobile tab configure the Accounts list.
   1. Specify the Trend Vision One accounts you want to send notifications to using the mobile app.

      Note Recently created Trend Vision One accounts may not immediately appear on the list.

   2. If you want to send users an installation link for the mobile app, click Send Mobile App Installation Link.

      Note If you only want to send the installation link to the accounts you added to the Accounts list, select Send only to newly added accounts.

8. Click Save.