Interact with the Trend Micro managed services team from Case Management: get incident alerts, recommended remediation actions, and leave extra information for the MDR team.
The MDR tab of Case Management displays the cases the Trend Micro MDR team opened for you.
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ImportantThe MDR tab is only available for Managed XDR customers.
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The following table outlines the options available in the MDR tab of Case Management (
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Action
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Description
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Filter case data
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Use the available menus and the search bar to locate specific Managed XDR (MDR) cases.
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