Configure custom proxy settings to ensure agents can connect and register to manage services.
The Proxy Settings tab allows you to view and configure custom proxy settings for
each of your
Standard Endpoint Protection Group Managers, Server & Workload Protection Manager,
or
globally for sensor only agents.
Click the edit icon (
) to configure a
custom proxy for the Protection Manager or sensor only agents.
![proxyconfigicon.jpg](/media/54441b3c-8be9-4b10-9c47-bf40a612b39d/images/proxyconfigicon.jpg)
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NoteIf you have recently created a new Protection Manager or Endpoint Group Manager instance,
you
may need to wait until the provisioning process completes before the new instance
appears in the
list.
|
Endpoint agents follow a priority logic to determine how to connect to Trend Vision One. Agents
attempt to connect using the following proxy hierarchy:
-
Service Gateway appliances with Forward Proxy Service enabledAgents automatically connect to a Service Gateway appliance based on availability.
-
Primary custom proxy configured in Global Settings
-
Custom proxy configured in the Protection Manager (see note)
-
Default system proxyThe default system proxy is the proxy configured in the settings of the endpoint operating system. Default system proxy is not supported by Linux agents.
If none of the above are configured, the endpoint agent attempts to connect to Trend Vision One directly.
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ImportantFor Protection Managers provisioned by updating a connected endpoint security product,
be
aware of the following behavior:
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