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An unmanaged endpoint is an endpoint which does not have the TrendAI Vision One™ Endpoint Security agent software installed, but appears in TrendAI Vision One™ Endpoint Inventory. An unmanaged endpoint may still be connected to a Protection Manager or a managed by a connected endpoint security product, such as Cloud One Workload Security.
The following are typical reasons why an endpoint listed in Endpoint Inventory may be considered unmanaged:
  • You recently updated a connected endpoint product to Server & Workload Protection and the connected endpoint agent software has not been updated.
  • You connected or deployed agent software using a method other than the installation package or script from Endpoint Inventory.
  • You connected a cloud account and associated it with a Server & Workload Protection instance. Assets within cloud accounts, such as virtual machines (VMs) appear in the Endpoint Inventory and are considered unmanaged if they do not have the endpoint agent software installed.
  • You connected a TrendAI™ endpoint security product but did not deploy the TrendAI Vision One™ Endpoint Security agent software.
  • An endpoint with no endpoint security software installed is discoverable within your security environment. Discoverable endpoints might be found by TrendAI™ security products or by connected third-party applications such as IAMs.