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Download and install a Trend Vision One Endpoint Security agent with Standard Endpoint Protection features from Endpoint Inventory in the Service Provider console.

Important
Important
Before you start, make sure the following is configured in your customer's environment:
  • Your customer has at least one Standard Endpoint Protection instance
  • You have configured the endpoint proxy settings in Endpoint Security in your customer's Trend Vision One environment
  • You have applied a default Endpoint Security policy
Use the steps in this topic to deploy the Trend Vision One Endpoint Security agent with the following features:
  • Standard Endpoint Protection
  • Endpoint Sensor

Procedure

  1. In the Trend Vision One for Service Providers console, go to Security FunctionsEndpoint Inventory.
  2. Click Agent Installer.
  3. Under Standard Endpoint Protection, select your Operating system.
    • Windows
    • macOS
  4. For Windows operating systems, specify the OS architecture.
    • 64-bit (x86-64)
    • 32-bit (x86)
    • ARM64 (AArch64)
  5. Select the Company that owns the endpoint.
  6. Select the Endpoint Group Manager that the newly-deployed agents report to.
  7. Click the Download installer icon (downloadInstaller=20230617123737.png).
  8. Unpack the installation package on the target endpoint.
    Important
    Important
    Do not rename, alter, or move any files or folders in the installation package.
    The installer package can automatically uninstall existing security solutions (except Trend Micro solutions) during installation if not password-protected. If your current antivirus solution has a password, remove the password before running the installer.
    To check which third-party security solutions can be automatically uninstalled by the agent installer, see Which Third-Party Security Solutions Can Be Auto-Uninstalled by Standard Endpoint Protection?.
  9. Run the installation package on your target endpoints.
    • For Windows endpoints, run EndpointBasecamp.exe to install the agent.
    • For macOS endpoints, double-click endpoint_basecamp.pkg to install the agent.
    Note
    Note
    For macOS endpoints, you must provide administrator credentials to complete the installation.
    The installation package installs the Trend Vision One Endpoint Sensor agent with Standard Endpoint Protection and Endpoint Sensor features.