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Connect an existing managed customer's Trend Vision One to access and manage the customer's console through Customer Overview.

Procedure

  1. Generate an enrollment token in Customer Overview.
    1. On the Customer Overview screen, click + Add customer.
    2. Click Connect customer's Trend Vision One.
      The Connect customer's Trend Vision One window opens.
    3. Specify the Company name of the customer.
    4. Click Save and generate the enrollment token.
      An enrollment token is generated.
      Important
      Important
      Enrollment tokens are valid for 24 hours.
    5. Click the copyicon=GUID-BD854E6D-5EB9-4181-BE68-D5F743237995=1=en-us=Low.jpg icon to copy the token.
  2. Complete the connection in the managed customer's Trend Vision One console.
    1. In the customer's Trend Vision One console, go to Business Profile → Delegate Trend Vision One.
    2. Click Set up.
      The Delegate Trend Vision One window opens.
    3. Paste the enrollment token obtained from Customer Overview in the Enrollment token field.
      Note
      Note
      If the enrollment token is expired, you must generate a new token in the Trend Vision One for Service Providers console.
    4. Click Save.
      The customer's Trend Vision One connects to Trend Vision One for Service Providers.
      The connection might take up to an hour to complete. Once the connection completes, you can click View in Customer Overview to access the customer's Trend Vision One environment.