Views:

View information about users and manage users on the Users tab.

Note
Note
Except for the enrollment status and device count, the displayed user attributes are synchronized from Microsoft Entra ID.
You can view the following information on the Users tab.
Column
Description
User
The user's name
Enrollment status
The status of users that received an enrollment invitation or installed Mobile Agent on their devices
  • Pending
    Mobile Security is waiting for the user to enroll.
  • Enrolled
    The user has enrolled at least one device.
    Note
    Note
    The status does not change even after you have unenrolled all mobile devices of the user.
  • No response
    The user did not enroll any device within seven days of receiving the invitation. After seven days, Mobile Security moves the user from Pending to No response.
    Note
    Note
    The enrollment invitation does not expire, and the user can still enroll devices using the invitation.
Email address
The user's email address
Department
The user's department
Job title
The user's job title
Country/Region
The country or region where the user is located
Device count
The total number of enrolled devices owned by the user
You can perform the following actions on the Users tab.
Action
Description
Filter user data
Use the following drop-down lists and the search box to locate specific user data:
  • Enrollment status
  • Group
Resend enrollment invitations
Select one or more users from the list and click Resend Invitation.
If a user's enrollment status is No response, resending an invitation changes that user's enrollment status to Pending.
Remove users
Select one or more users from the list and click Remove User.
Removing a user unenrolls all the devices that belong to the user.
Note
Note
  • This action is only available when using Microsoft Entra ID integration.
  • Group users cannot be removed.
Show the devices owned by a user
In the Device count column, click the number to see a list of enrolled devices filtered by User:.