Scan one or more endpoints for file-based threats such as viruses, spyware, and grayware.
This task is supported by the following services:
-
Trend Micro Apex One as a Service
- Standard Endpoint Protection
When searching for suspicious files on endpoints, you may trigger a one-time malware
scan for a single endpoint using the context menu in Workbench or for up to 200 endpoints using the
Response drop-down menu in Endpoint Inventory.
 |
Important
|
Procedure
- After identifying endpoints to scan, access the context or response menu and
click Scan for Malware.The Scan for Malware Task screen appears.
- Confirm the targets of the response.
- (Optional) Specify a Description for the response or event.
- Click Create.Trend Vision One creates the task and displays the current task status in Response Management.
- Monitor the task status.
- Open Response Management.
- (Optional) Locate the task using the Search field or by selecting Scan for Malware from the Action drop-down menu.
- View the task status.
-
In progress (
): Trend Vision One sent the command
and is waiting for a response. -
Successful (
): The command was successfully
executed. -
Partially successful (
): One or more commands was
unsuccessful. -
Manually terminated (
): The
command was manually terminated in Response
Management. -
Queued (
): The managing server queued the
command because the agent was offline. -
Unsuccessful (
): An error or time-out occurred when attempting to send
the command to the managing server, the agent is offline for more than 24 hours, or
the command execution timed out.
Note
If the task status is Queued () or Unsuccessful
(), you can click the Resend command
(
) icon to immediately send the
exact same command to the managing server.
-
You may view the task progress or results by clicking on the corresponding task ID in Response Management. To terminate the task, click the options (
) icon and select
Terminate task.