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Make some preparations on the VMware Workspace ONE UEM console before integration.

The integration between Mobile Security and VMware Workspace ONE UEM uses REST APIs over HTTPS to transfer data. The REST APIs require authentication to integrate with Workspace ONE UEM. Prior to authentication, API access must be enabled on the Workspace ONE UEM console.
To integrate Mobile Security with Workspace ONE UEM, you also need to have an account with required permissions for the communication between Mobile Security and Workspace ONE UEM.
Important
Important
The following Workspace ONE UEM instructions and screen captures were valid as of July, 2022. For further help, check your Workspace ONE UEM documentation.

Procedure

  1. Enable API access on the VMware Workspace ONE UEM console.
    1. Sign into the Workspace ONE UEM console, and select any level of organization group (OG) from the hierarchy structure.
      Mobile Security supports not only the "Customer" type OG, but also all other levels of OGs.
    Important
    Important
    Workspace ONE UEM integration is associated with OGs. Once the integration is completed, only administrator accounts within the selected OG will have permission to edit the integration settings.
    1. Go to GROUPS & SETTINGSAll Settings.
    2. On the Settings screen, go to SystemAdvancedAPIREST API.
    3. On the General tab, select ENABLED for Enable API Access.
      Enabling API access automatically generates an API key for the OG, which is necessary for API authentication.
    4. On the Authentication tab, select Override for Current Settings and select ENABLED for Basic if the previously selected OG is the "Customer" type OG; select Inherit for Current Settings if the previously selected OG is a child OG of the "Customer" type OG.
      Note
      Note
      Mobile Security does not support certificate-based or directory-based API authentication.
      APIs get authenticated using basic account credentials (user name and password).
  2. Create an account with the required API permissions.
    You can either add an account with the Console Administrator role, or add an account with a custom role that has been granted minimum required permissions.
    Note
    Note
    The Console Administrator role allows comprehensive access in the console. With this role, you do not need to assign the role any new permissions required by new features released in the future.
    A custom role with minimum required permissions offers better security. However, custom roles must be manually maintained over time and updated with new features.
    • To add an account with the Console Administrator role, perform the following steps:
      1. On the VMware Workspace ONE UEM console, go to ACCOUNTSAdministratorsList View.
      2. Select Add and then Add Admin.
      3. On the Add Admin screen, select Basic and click Next.
      4. On the Definition tab, specify all required fields including username, password, first name, last name, and email address and click Next.
      5. On the Roles tab, choose the specific OG you selected in step 1, select Console Administrator from the Role drop-down list, and click Next.
      6. On the Details and Settings tabs, specify additional information if necessary, and click Save.
        The Mobile Agent can be deployed to the devices of any user groups or smart groups within the selected OG, as well as any of its child OGs.
    • To add an account with a custom role granted minimum required permissions, perform the following steps:
      1. On the VMware Workspace ONE UEM console, go to ACCOUNTSAdministratorsRoles.
      2. On the Roles screen, click ADD ROLE, and create a custom administrator role and grant minimum required permissions to the role.
        Tip
        Tip
        To quickly assign all required permissions to the categories falling under Accounts, click the circular icon to the right of these categories and select Read under Choose Edit Mode.

        Minimum permissions required to complete the integration

        Category
        Name
        Read Edit
        AccountsAdministratorsAdmin Groups
        Members
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        View
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        AccountsUsersAccounts
        Add Device
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        Batch Import
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        Migration
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        Search
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        User Detail
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        View
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        AccountsUsersUser Groups
        Members
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        View
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        APIREST
        Admins
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        Apps
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        Devices
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        Groups
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        Users
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        Apps & Books
        Application Publish
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        Public Apps
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        Purchased Applications
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        Device ManagementDevice Details
        Enterprise Wipe
         
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        Lock
         
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        SettingsSystem
        General
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        View
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      3. Go to ACCOUNTSAdministratorsList View, and add an account with the newly created role.