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See Trend Micro's support policies for older agent versions based on the type of agent installed on your endpoints.

For the best possible protection and performance, Trend Micro recommends regularly updating the agents installed on your endpoints. Support for older agents is available based on agent type, version, and release date. See the current agent version installed on your endpoints in Endpoint Inventory.
Agent type
 Support policy
Standard Endpoint Protection
Support provided for 18 months post release date
Server & Workload Protection
Standard support
  • Three years post release date
Extended support (Global)
  • Four years post release date
Extended support (Japan only)
  • Five years post release date
Endpoint Sensor
Windows and macOS agents
  • Support provided for 18 months post release date
Linux: Standard support
  • Three years post release date
Linux: Extended support
  • Four years post release date