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Table of Contents
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Privacy and Personal Data Collection Disclosure
Pre-release disclaimer
Trend Micro Web Security Data Privacy, Security, and Compliance
Introduction and Getting Started
About Trend Micro Web Security
New In This Release
TMWS Cloud Release Notes
TMWS On-Premises Gateway Release Notes
TMWS Syslog Forwarding Tool Release Notes
TMWS Agents Release Notes
How TMWS Works
Data Center Geography
System Requirements
Task Overview For New Customers
TMWS Management Console Logon
User Accounts Overview
Internet Gateway Traffic
System-Generated Messages
Traffic Forwarding Options For Desktops
Traffic Forwarding for Mobile Devices
Monitoring
Testing
Dashboard
Dashboard
General Dashboard Tasks
Gateways
Managing Gateways
User Authentications for Internet Gateway Traffic
Transparent Authentication
Adding A Virtual Gateway
Editing A Virtual Gateway
Configuring Basic Information
Configuring User Authentication
Editing An On-Premises Gateway
Configuring Basic Information
Configuring User Authentication
About Kerberos Authentication
Configuring Kerberos Authentication
Managing Bandwidth Control
About Bandwidth Control
Configuring A Bandwidth Control Rule
Configuring Upgrade Management
Configuring Syslog Forwarding
Content Mapping Between TMWS Log Output and CEF Syslog Formats
Syslog Content Mapping Type 1
Syslog Content Mapping Type 2
Policies
Policy Enforcement Overview
Global Settings
TMWS Certificate Deployment
Static IP Addresses for the Outbound Traffic
Approved/Blocked URLs
About Approved/Blocked URL Lists
Match Modes for Approved/Blocked URLs
Cloud Access Rules
Configuring A Cloud Access Rule
Suspicious Objects
About Cloud Virtual Analyzer
Integrating with Trend Micro Apex Central
Configuring the Cloud Virtual Analyzer and Applying Suspicious Objects
Security Templates
Threat Protection
Configuring A Threat Protection Template
About Web Reputation
About Predictive Machine Learning
Data Loss Prevention
About Data Loss Prevention
Configuring A Data Loss Prevention Profile
HTTPS Inspection
SSL Handshake Overview
Decryption Rules
Configuring A Decryption Rule
Cross-signing the CA Certificate for TMWS Cloud Proxy
Cross-signing the CA Certificate for TMWS On-Premises
Using Your Company CA Certificate for TMWS On-Premises
Digital Certificates
About Digital Certificates
Configuring A Certificate Exception
HTTPS Tunnels
Objects
Customized URL Categories
Configuring A Customized URL Category
Match Modes for Customized URL Categories
Cloud Service Filters
About Cloud Services
Configuring A Cloud Service Filter
IP Address Groups
Configuring An IP Address Group
Cloud Application Access Sets
About Cloud Service Reputation Service
Configuring A Cloud Application Access Set
Target Domain Groups
Configuring A Target Domain Group
User Notifications
Logs and Reports
Log Analysis
Policy Enforcement Logs
Internet Access Logs
Virtual Analyzer Logs
Log Column List
Cloud Syslog Forwarding
Content Mapping Between TMWS Log Output and CEF Syslog Formats
Syslog Content Mapping Type 1
Syslog Content Mapping Type 2
Installing the Syslog Forwarding Tool
Log Favorites
Reports
Configuring A Report Template
Audit Logs
Time Measurements
Administration
License Information
PAC Files
Configuring A PAC File
TMWS Default PAC File
Traffic Forwarding Using PAC Files
Browser Configuration
GPO Creation
Policy Backup and Restoration
Enforcement Agent
Deploying the Enforcement Agent on Windows and macOS
Enforcement Agent Settings and Downloads
Enforcement Agent Deployment
Deployment of Enforcement Agent to Individual Computers
Deployment of Enforcement Agent Using GPO Deployment
Deployment of Enforcement Agent Using Apple Remote Desktop
Enforcement Agent Post-Installation
Enforcement Agent Logon and Logout on Windows
Enforcement Agent Upgrades
Enforcement Agent Disabling and Re-Enabling
Enforcement Agent Uninstallation
Deploying the TMWS Agent App on iOS/iPadOS
Adding the TMWS Agent App to Microsoft Intune
Adding an App Configuration Policy
Adding a Configuration Profile to Deploy the TMWS VPN
Adding a Configuration Profile to Deploy the TMWS Certificate
Configuring the TMWS Agent App on the Managed Devices
Deploying the TMWS Agent App on Android
Adding the TMWS Agent App to Microsoft Intune
Configuring the TMWS Agent App Properties
Adding an App Configuration Policy
Adding a Configuration Profile to Deploy the TMWS VPN
Adding a Configuration Profile to Deploy the TMWS Certificate
Configuring the TMWS Agent App on the Managed Devices
Directory Services
Active Directory Federation Services Authentication
Synchronization Agent Configuration
Port Configuration for the AD FS Server
AD FS Server Configuration
Automatic AD FS Configuration
AD FS Authentication Testing
TMWS Certificate Replacement in the AD FS
Agent Authentication
Synchronization Agent Configuration
Authentication Agent Configuration
Port Configuration for the Authentication Agent
Agent Authentication Testing
Direct Authentication
Direct Authentication Diagram
Microsoft Entra ID Authentication
Adding TMWS in Microsoft Entra ID
Configuring TMWS Settings in Microsoft Entra ID
Configuring Microsoft Entra ID Settings on TMWS
Adding AD Domains and Synchronizing Users
Testing Microsoft Entra ID Authentication
Okta Authentication
Configuring TMWS SSO Settings in Okta
Configuring Okta Settings and Adding Domains on TMWS
Configuring TMWS Provisioning Settings in Okta
Configuring and Mapping User Profile Attributes
Assigning TMWS to Users and Groups in Okta
Testing Okta Authentication
Replacing the TMWS Certificate in Okta
Google Authentication
Adding TMWS in Google
Configuring Synchronization Settings in Google
Configuring Google Settings on TMWS
Adding Google Workspace Domains and Synchronizing Users
Testing Google Authentication
Hosted Users
Configuring A Hosted User Account
Importing Hosted User Accounts
Configuring the Guest User Account
Account Setup Messages
Administrator Alerts
Configuring An Administrator Alert
On-Premises Gateway Configuration (Pre Version 3.4.1)
On-Premises Gateway Sizing Suggestions
Installing an On-Premises Gateway
Certifying the On-Premises Gateway Web Console
Registering an On-Premises Gateway
Deploying an On-Premises Gateway
Configuring an On-Premises Gateway
Configuring Custom Defense
On-Premises Gateway Configuration
On-Premises Gateway Sizing Suggestions
Installing an On-Premises Gateway
On-Premises Gateway CLI Commands
Certifying the On-Premises Gateway Web Console
Registering an On-Premises Gateway
Deploying an On-Premises Gateway
About the ICAP Mode
Configuring an On-Premises Gateway
Configuring Network Settings
Configuring Time Settings
Configuring System Settings
Configuring Custom Defense
Technical Support
Contacting Support
Using the Support Portal
Speeding Up the Support Call
Sending Suspicious Content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Troubleshooting Resources
Threat Encyclopedia
Download Center
Documentation Feedback
FAQs
How Can I Submit Suspicious URLs to Trend Micro?
Why Does the Authentication Agent Fails to Authenticate Users?
Known Issues
Configuring iOS/iPadOS Devices Through the TMWS Agent App
Configuring Android Devices Through the TMWS Agent App
Static Proxy Servers and IP Addresses Used in Trend Micro Web Security
Application Category Groups
URL Filtering Category Groups
Glossary
Logs and Reports
Related information
Log Analysis
Cloud Syslog Forwarding
Log Favorites
Reports
Audit Logs
Time Measurements
Table of Contents
Privacy and Personal Data Collection Disclosure
Pre-release disclaimer
Trend Micro Web Security Data Privacy, Security, and Compliance
Introduction and Getting Started
About Trend Micro Web Security
New In This Release
TMWS Cloud Release Notes
TMWS On-Premises Gateway Release Notes
TMWS Syslog Forwarding Tool Release Notes
TMWS Agents Release Notes
How TMWS Works
Data Center Geography
System Requirements
Task Overview For New Customers
TMWS Management Console Logon
User Accounts Overview
Internet Gateway Traffic
System-Generated Messages
Traffic Forwarding Options For Desktops
Traffic Forwarding for Mobile Devices
Monitoring
Testing
Dashboard
Dashboard
General Dashboard Tasks
Gateways
Managing Gateways
User Authentications for Internet Gateway Traffic
Transparent Authentication
Adding A Virtual Gateway
Editing A Virtual Gateway
Configuring Basic Information
Configuring User Authentication
Editing An On-Premises Gateway
Configuring Basic Information
Configuring User Authentication
About Kerberos Authentication
Configuring Kerberos Authentication
Managing Bandwidth Control
About Bandwidth Control
Configuring A Bandwidth Control Rule
Configuring Upgrade Management
Configuring Syslog Forwarding
Content Mapping Between TMWS Log Output and CEF Syslog Formats
Syslog Content Mapping Type 1
Syslog Content Mapping Type 2
Policies
Policy Enforcement Overview
Global Settings
TMWS Certificate Deployment
Static IP Addresses for the Outbound Traffic
Approved/Blocked URLs
About Approved/Blocked URL Lists
Match Modes for Approved/Blocked URLs
Cloud Access Rules
Configuring A Cloud Access Rule
Suspicious Objects
About Cloud Virtual Analyzer
Integrating with Trend Micro Apex Central
Configuring the Cloud Virtual Analyzer and Applying Suspicious Objects
Security Templates
Threat Protection
Configuring A Threat Protection Template
About Web Reputation
About Predictive Machine Learning
Data Loss Prevention
About Data Loss Prevention
Configuring A Data Loss Prevention Profile
HTTPS Inspection
SSL Handshake Overview
Decryption Rules
Configuring A Decryption Rule
Cross-signing the CA Certificate for TMWS Cloud Proxy
Cross-signing the CA Certificate for TMWS On-Premises
Using Your Company CA Certificate for TMWS On-Premises
Digital Certificates
About Digital Certificates
Configuring A Certificate Exception
HTTPS Tunnels
Objects
Customized URL Categories
Configuring A Customized URL Category
Match Modes for Customized URL Categories
Cloud Service Filters
About Cloud Services
Configuring A Cloud Service Filter
IP Address Groups
Configuring An IP Address Group
Cloud Application Access Sets
About Cloud Service Reputation Service
Configuring A Cloud Application Access Set
Target Domain Groups
Configuring A Target Domain Group
User Notifications
Logs and Reports
Log Analysis
Policy Enforcement Logs
Internet Access Logs
Virtual Analyzer Logs
Log Column List
Cloud Syslog Forwarding
Content Mapping Between TMWS Log Output and CEF Syslog Formats
Syslog Content Mapping Type 1
Syslog Content Mapping Type 2
Installing the Syslog Forwarding Tool
Log Favorites
Reports
Configuring A Report Template
Audit Logs
Time Measurements
Administration
License Information
PAC Files
Configuring A PAC File
TMWS Default PAC File
Traffic Forwarding Using PAC Files
Browser Configuration
GPO Creation
Policy Backup and Restoration
Enforcement Agent
Deploying the Enforcement Agent on Windows and macOS
Enforcement Agent Settings and Downloads
Enforcement Agent Deployment
Deployment of Enforcement Agent to Individual Computers
Deployment of Enforcement Agent Using GPO Deployment
Deployment of Enforcement Agent Using Apple Remote Desktop
Enforcement Agent Post-Installation
Enforcement Agent Logon and Logout on Windows
Enforcement Agent Upgrades
Enforcement Agent Disabling and Re-Enabling
Enforcement Agent Uninstallation
Deploying the TMWS Agent App on iOS/iPadOS
Adding the TMWS Agent App to Microsoft Intune
Adding an App Configuration Policy
Adding a Configuration Profile to Deploy the TMWS VPN
Adding a Configuration Profile to Deploy the TMWS Certificate
Configuring the TMWS Agent App on the Managed Devices
Deploying the TMWS Agent App on Android
Adding the TMWS Agent App to Microsoft Intune
Configuring the TMWS Agent App Properties
Adding an App Configuration Policy
Adding a Configuration Profile to Deploy the TMWS VPN
Adding a Configuration Profile to Deploy the TMWS Certificate
Configuring the TMWS Agent App on the Managed Devices
Directory Services
Active Directory Federation Services Authentication
Synchronization Agent Configuration
Port Configuration for the AD FS Server
AD FS Server Configuration
Automatic AD FS Configuration
AD FS Authentication Testing
TMWS Certificate Replacement in the AD FS
Agent Authentication
Synchronization Agent Configuration
Authentication Agent Configuration
Port Configuration for the Authentication Agent
Agent Authentication Testing
Direct Authentication
Direct Authentication Diagram
Microsoft Entra ID Authentication
Adding TMWS in Microsoft Entra ID
Configuring TMWS Settings in Microsoft Entra ID
Configuring Microsoft Entra ID Settings on TMWS
Adding AD Domains and Synchronizing Users
Testing Microsoft Entra ID Authentication
Okta Authentication
Configuring TMWS SSO Settings in Okta
Configuring Okta Settings and Adding Domains on TMWS
Configuring TMWS Provisioning Settings in Okta
Configuring and Mapping User Profile Attributes
Assigning TMWS to Users and Groups in Okta
Testing Okta Authentication
Replacing the TMWS Certificate in Okta
Google Authentication
Adding TMWS in Google
Configuring Synchronization Settings in Google
Configuring Google Settings on TMWS
Adding Google Workspace Domains and Synchronizing Users
Testing Google Authentication
Hosted Users
Configuring A Hosted User Account
Importing Hosted User Accounts
Configuring the Guest User Account
Account Setup Messages
Administrator Alerts
Configuring An Administrator Alert
On-Premises Gateway Configuration (Pre Version 3.4.1)
On-Premises Gateway Sizing Suggestions
Installing an On-Premises Gateway
Certifying the On-Premises Gateway Web Console
Registering an On-Premises Gateway
Deploying an On-Premises Gateway
Configuring an On-Premises Gateway
Configuring Custom Defense
On-Premises Gateway Configuration
On-Premises Gateway Sizing Suggestions
Installing an On-Premises Gateway
On-Premises Gateway CLI Commands
Certifying the On-Premises Gateway Web Console
Registering an On-Premises Gateway
Deploying an On-Premises Gateway
About the ICAP Mode
Configuring an On-Premises Gateway
Configuring Network Settings
Configuring Time Settings
Configuring System Settings
Configuring Custom Defense
Technical Support
Contacting Support
Using the Support Portal
Speeding Up the Support Call
Sending Suspicious Content to Trend Micro
Email Reputation Services
File Reputation Services
Web Reputation Services
Troubleshooting Resources
Threat Encyclopedia
Download Center
Documentation Feedback
FAQs
How Can I Submit Suspicious URLs to Trend Micro?
Why Does the Authentication Agent Fails to Authenticate Users?
Known Issues
Configuring iOS/iPadOS Devices Through the TMWS Agent App
Configuring Android Devices Through the TMWS Agent App
Static Proxy Servers and IP Addresses Used in Trend Micro Web Security
Application Category Groups
URL Filtering Category Groups
Glossary