Views:
Accounts with the Licensing Management Platform: Reseller Customer Account Manager role cannot directly access other SaaS offerings.
Important
Important
Your access to other Trend Micro consoles may be limited or revoked at any time if your account is managed by a user with appropriate privileges. Contact your administrator or support provider if you have questions about your access permissions.
Screen
Console Location
Available Action
Allowed
Dashboard
Dashboard
Enabled Customers widget > View widget
Yes
Enabled Customers widget > View details
Yes
Active Partners widget > View widget
-
Active Partners widget > View details
-
Enabled Service Plans widget > View widget
Yes
Enabled Service Plans widget > View details
Yes
Customer License Status widget > View widget
Yes
Customer License Status widget > View details
Yes
Partner License Status widget > View widget
-
Partner License Status widget > View details
-
Usage Report Status widget > View widget
-
Usage Report Status widget > View details
-
Users & Licenses > Partners
Users & LicensesPartners
View
-
Create partners
-
View partner details
-
Users & Licenses > Partners > {Partner}
Users & LicensesPartners{Partner}
View
-
Modify Licenses settings
-
Modify Management Licenses settings
-
Modify Accounts settings
-
Modify Profile settings
-
Users & Licenses > Customers
Users & LicensesCustomers
View
Yes
Create customer
Yes
View customer details
Yes
Users & Licenses > Customers > {Customer}
Users & LicensesCustomers{Customer}
View
Yes
Modify settings
Note
Note
Not permitted to change the details of preexisting licenses.
Yes
Users & Licenses > License Pool
Users & LicensesLicense Pool
View
-
Add more licenses
-
Modify auto-refill threshold
-
Users & Licenses > Service Plans
Users & Licenses Service Plans
View
Yes
Create Registration Key
Yes
Create service plan
-
Modify service plan
-
Assign to partner
-
View service plan details
-
Users & Licenses > Registration Keys
Users & Licenses Registration Keys
View
Yes
Void Registration Keys
Yes
Billing > Usage Reports
BillingUsage Reports
View
-
Modify report
-
Submit report
-
View report details
-
Approve report
-
Reject report
-
Export report
-
Restart review process
-
Billing > Billing Reports
BillingBilling Reports
View
-
Modify report
-
Submit report
-
Export report
-
Administration > {Account}
AdministrationAccount Information
View
Yes
Modify settings
Yes
Reset password
Yes
Administration > Company Information
AdministrationCompany Information
View
Yes
Create account
-
Modify account
-
Modify Profile information
-
Administration > Branding Settings > Web Console
AdministrationBranding SettingsWeb Console
View
-
Modify settings
-
Administration > Branding Settings > Regional Services
AdministrationBranding SettingsRegional Services
View
-
Modify settings
-
Administration > Branding Settings > Data Centers
AdministrationBranding SettingsData Centers
View
-
Administration > Branding Settings > Privacy Statements
AdministrationBranding SettingsPrivacy Statements
View
-
Modify settings
-
Administration > Branding Settings > EULA
AdministrationBranding SettingsEULA
View
-
Modify settings
-
Administration > Email Notifications > Templates
AdministrationEmail NotificationsTemplates
View
-
Modify settings
-
Administration > Email Notifications > Sent Mails
AdministrationEmail NotificationsSent Mails
View
Yes
Send
Yes
Administration > Email Notifications > Scheduled Email Notifications
AdministrationEmail NotificationsScheduled Email Notifications
View
Yes
Modify settings
Yes
Administration > Customer Transactions
AdministrationCustomer Transactions
View
-
Export as Excel
-