Views:
Screen
Console Location
Available Action
MSP Administrator
MSP Customer Account Manager
MSP License Manager
MSP Support Manager
MSP Support Engineer
Dashboard
Dashboard
Enabled Customers widget > View widget
Yes
Yes
Yes
Yes
Yes
Enabled Customers widget > View details
Yes
Yes
-
Yes
Yes
Active Partners widget > View widget
-
-
-
-
-
Active Partners widget > View details
-
-
-
-
-
Enabled Service Plans widget > View widget
Yes
Yes
Yes
Yes
Yes
Enabled Service Plans widget > View details
Yes
Yes
Yes
Yes
Yes
Customer License Status widget > View widget
Yes
Yes
Yes
Yes
Yes
Customer License Status widget > View details
Yes
Yes
-
Yes
Yes
Dashboard
Dashboard
Partner License Status widget > View widget
-
-
-
-
-
Partner License Status widget > View details
-
-
-
-
-
Usage Report Status widget > View widget
-
-
-
-
-
Usage Report Status widget > View details
-
-
-
-
-
Users & Licenses > Partners
Users & LicensesPartners
View
-
-
-
-
-
Create partners
-
-
-
-
-
View partner details
-
-
-
-
-
Users & Licenses > Partners > {Partner}
Users & LicensesPartners{Partner}
View
-
-
-
-
-
Modify Licenses settings
-
-
-
-
-
Modify Management Licenses settings
-
-
-
-
-
Modify Accounts settings
-
-
-
-
-
Modify Profile settings
-
-
-
-
-
Users & Licenses > Customers
Users & LicensesCustomers
View
Yes
Yes
-
Yes
Yes
Create customer
Yes
Yes
-
-
-
View customer details
Yes
Yes
-
Yes
Yes
Users & Licenses > Customers > {Customer}
Users & LicensesCustomers{Customer}
View
Yes
Yes
-
Yes
Yes
Modify settings
Yes
Yes
-
-
-
Users & Licenses > License Pool
Users & LicensesLicense Pool
View
Yes
-
Yes
Yes
Yes
Add more licenses
-
-
-
-
-
Modify auto-refill threshold
Yes
-
Yes
-
-
Users & Licenses > Service Plans
Users & Licenses Service Plans
View
Yes
Yes
Yes
Yes
Yes
Create Registration Key
Yes
Yes
Yes
-
-
Create service plan
Yes
-
Yes
-
-
Modify service plan
Yes
-
Yes
-
-
Assign to partner
-
-
-
-
-
View service plan details
Yes
-
Yes
-
-
Users & Licenses > Registration Keys
Users & Licenses Registration Keys
View
Yes
Yes
Yes
Yes
Yes
Void Registration Keys
Yes
Yes
Yes
-
-
Billing > Usage Reports
BillingUsage Reports
View
Yes
-
-
Yes
Yes
Modify report
Yes
-
-
Yes
Yes
Submit report
Yes
-
-
Yes
Yes
View report details
Yes
-
-
Yes
Yes
Approve report
-
-
-
-
-
Reject report
-
-
-
-
-
Export report
-
-
-
-
-
Restart review process
-
-
-
-
-
Billing > Billing Reports
BillingBilling Reports
View
-
-
-
-
-
Modify report
-
-
-
-
-
Submit report
-
-
-
-
-
Export report
-
-
-
-
-
Administration > {Account}
AdministrationAccount Information
View
Yes
Yes
Yes
Yes
Yes
Modify settings
Yes
Yes
Yes
-
-
Reset password
Yes
Yes
Yes
Yes
Yes
Administration > Company Information
AdministrationCompany Information
View
Yes
Yes
Yes
Yes
Yes
Create account
Yes
-
-
-
-
Modify account
Yes
-
-
-
-
Modify Profile information
Yes
-
-
-
-
Administration > Branding Settings > Web Console
AdministrationBranding SettingsWeb Console
View
Yes
-
-
Yes
Yes
Modify settings
Yes
-
-
Yes
Yes
Administration > Branding Settings > Regional Services
AdministrationBranding SettingsRegional Services
View
-
-
-
-
-
Modify settings
-
-
-
-
-
Administration > Branding Settings > Data Centers
AdministrationBranding SettingsData Centers
View
Yes
-
-
Yes
Yes
Administration > Branding Settings > Privacy Statements
AdministrationBranding SettingsPrivacy Statements
View
Yes
-
-
Yes
Yes
Modify settings
Yes
-
-
-
-
Administration > Branding Settings > EULA
AdministrationBranding SettingsEULA
View
Yes
-
-
Yes
Yes
Modify settings
Yes
-
-
-
-
Administration > Email Notifications > Templates
AdministrationEmail NotificationsTemplates
View
Yes
-
-
Yes
Yes
Modify settings
Yes
-
-
-
-
Administration > Email Notifications > Sent Mails
AdministrationEmail NotificationsSent Mails
View
Yes
Yes
Yes
-
-
Send
Yes
Yes
Yes
-
-
Administration > Email Notifications > Scheduled Email Notifications
AdministrationEmail NotificationsScheduled Email Notifications
View
Yes
Yes
Yes
-
-
Modify settings
Yes
Yes
Yes
-
-
Administration > Customer Transactions
AdministrationCustomer Transactions
View
Yes
Yes
Yes
Yes
Yes
Export as Excel
Yes
Yes
Yes
Yes
Yes