Accounts with the Licensing Management Platform: Distributor Support Engineer
role cannot directly access other SaaS offerings.
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ImportantYour access to other Trend Micro consoles may be limited or
revoked at any time if your account is managed by a user with appropriate privileges.
Contact
your administrator or support provider if you have questions about your access permissions.
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Screen
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Console Location
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Available Action
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Allowed
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Dashboard
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Enabled Customers widget > View widget
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Yes
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Enabled Customers widget > View details
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Yes
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Active Partners widget > View widget
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Yes
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Active Partners widget > View details
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Yes
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Enabled Service Plans widget > View widget
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Yes
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Enabled Service Plans widget > View details
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Yes
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Customer License Status widget > View widget
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Yes
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Customer License Status widget > View details
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Yes
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Partner License Status widget > View widget
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Yes
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Partner License Status widget > View details
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Yes
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Usage Report Status widget > View widget
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Yes
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Usage Report Status widget > View details
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Yes
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Users & Licenses > Partners
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View
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Yes
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Create partners
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-
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View partner details
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Yes
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Users & Licenses > Partners > {Partner}
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View
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Yes
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Modify Licenses settings
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-
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Modify Management Licenses settings
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-
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Modify Accounts settings
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-
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Modify Profile settings
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-
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Users & Licenses > Customers
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View
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Yes
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Create customer
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-
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View customer details
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Yes
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Users & Licenses > Customers > {Customer}
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View
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Yes
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Modify settings
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-
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Users & Licenses > License Pool
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View
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Yes
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Add more licenses
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-
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Modify auto-refill threshold
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-
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Users & Licenses > Service Plans
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View
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Yes
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Create Registration Key
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-
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Create service plan
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-
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Modify service plan
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-
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Assign to partner
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-
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View service plan details
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-
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Users & Licenses > Registration Keys
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View
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Yes
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Void Registration Keys
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-
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Billing > Usage Reports
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View
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Yes
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Modify report
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-
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Submit report
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-
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View report details
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Yes
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Approve report
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-
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Reject report
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-
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Export report
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Yes
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Restart review process
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-
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Billing > Billing Reports
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View
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Yes
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Modify report
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-
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Submit report
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-
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Export report
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Yes
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Administration > {Account}
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View
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Yes
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Modify settings
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-
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Reset password
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Yes
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Administration > Company Information
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View
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Yes
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Create account
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-
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Modify account
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-
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Modify Profile information
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-
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Administration > Branding Settings > Web Console
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View
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Yes
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Modify settings
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-
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Administration > Branding Settings > Regional Services
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View
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-
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Modify settings
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-
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Administration > Branding Settings > Data Centers
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View
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Yes
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Administration > Branding Settings > Privacy Statements
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View
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Yes
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Modify settings
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-
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Administration > Branding Settings > EULA
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View
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Yes
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Modify settings
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-
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Administration > Email Notifications > Templates
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View
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Yes
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Modify settings
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-
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Administration > Email Notifications > Sent Mails
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View
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Yes
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Send
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-
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Administration > Email Notifications > Scheduled Email
Notifications
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View
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Yes
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Modify settings
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-
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Administration > Customer Transactions
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View
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Yes
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Export as Excel
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Yes
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