Views:
Accounts with the Licensing Management Platform: Distributor Support Engineer role cannot directly access other SaaS offerings.
Important
Important
Your access to other Trend Micro consoles may be limited or revoked at any time if your account is managed by a user with appropriate privileges. Contact your administrator or support provider if you have questions about your access permissions.
Screen
Console Location
Available Action
Allowed
Dashboard
Dashboard
Enabled Customers widget > View widget
Yes
Enabled Customers widget > View details
Yes
Active Partners widget > View widget
Yes
Active Partners widget > View details
Yes
Enabled Service Plans widget > View widget
Yes
Enabled Service Plans widget > View details
Yes
Customer License Status widget > View widget
Yes
Customer License Status widget > View details
Yes
Partner License Status widget > View widget
Yes
Partner License Status widget > View details
Yes
Usage Report Status widget > View widget
Yes
Usage Report Status widget > View details
Yes
Users & Licenses > Partners
Users & LicensesPartners
View
Yes
Create partners
-
View partner details
Yes
Users & Licenses > Partners > {Partner}
Users & LicensesPartners{Partner}
View
Yes
Modify Licenses settings
-
Modify Management Licenses settings
-
Modify Accounts settings
-
Modify Profile settings
-
Users & Licenses > Customers
Users & LicensesCustomers
View
Yes
Create customer
-
View customer details
Yes
Users & Licenses > Customers > {Customer}
Users & LicensesCustomers{Customer}
View
Yes
Modify settings
-
Users & Licenses > License Pool
Users & LicensesLicense Pool
View
Yes
Add more licenses
-
Modify auto-refill threshold
-
Users & Licenses > Service Plans
Users & Licenses Service Plans
View
Yes
Create Registration Key
-
Create service plan
-
Modify service plan
-
Assign to partner
-
View service plan details
-
Users & Licenses > Registration Keys
Users & Licenses Registration Keys
View
Yes
Void Registration Keys
-
Billing > Usage Reports
BillingUsage Reports
View
Yes
Modify report
-
Submit report
-
View report details
Yes
Approve report
-
Reject report
-
Export report
Yes
Restart review process
-
Billing > Billing Reports
BillingBilling Reports
View
Yes
Modify report
-
Submit report
-
Export report
Yes
Administration > {Account}
AdministrationAccount Information
View
Yes
Modify settings
-
Reset password
Yes
Administration > Company Information
AdministrationCompany Information
View
Yes
Create account
-
Modify account
-
Modify Profile information
-
Administration > Branding Settings > Web Console
AdministrationBranding SettingsWeb Console
View
Yes
Modify settings
-
Administration > Branding Settings > Regional Services
AdministrationBranding SettingsRegional Services
View
-
Modify settings
-
Administration > Branding Settings > Data Centers
AdministrationBranding SettingsData Centers
View
Yes
Administration > Branding Settings > Privacy Statements
AdministrationBranding SettingsPrivacy Statements
View
Yes
Modify settings
-
Administration > Branding Settings > EULA
AdministrationBranding SettingsEULA
View
Yes
Modify settings
-
Administration > Email Notifications > Templates
AdministrationEmail NotificationsTemplates
View
Yes
Modify settings
-
Administration > Email Notifications > Sent Mails
AdministrationEmail NotificationsSent Mails
View
Yes
Send
-
Administration > Email Notifications > Scheduled Email Notifications
AdministrationEmail NotificationsScheduled Email Notifications
View
Yes
Modify settings
-
Administration > Customer Transactions
AdministrationCustomer Transactions
View
Yes
Export as Excel
Yes