Views:
The Unmanaged Endpoints screen allows you to view the Kaseya VSA list of all Windows endpoints that do not currently have a Security Agent installed.
Important
Important
  • Kaseya VSA requires the Kaseya VSA Agent Procedure script before you can deploy the Security Agent to endpoints.
  • The Worry-Free Services Plug-in only supports Security Agents installed on Windows platforms. If your customers have Mac endpoints with the Security Agent installed, the Mac endpoints still appear in the Unmanaged Endpoints list and are unable to receive any commands using the Worry-Free Services Plug-in. You must managed Mac endpoints using the Worry-Free Business Security Services console.
Tip
Tip
You can export a list of unmanaged endpoints in CSV format for further evaluation.

Procedure

  1. Open the Kaseya VSA web console, and go to Trend Micro → Worry-Free Services → Unmanaged Endpoints.
    The following screen appears:
    kaseya-unmanaged-end.png
  2. Filter the search results using the Kaseya VSA search bar.
  3. Select the check boxes next to the machines on which you want to deploy the Worry-Free Business Security Agent.
  4. Click Deploy Agent.
    The Deploy Security Agent screen appears.
    kaseya-dply-scrty-ag.png
  5. Click Deploy.
    Note
    Note
    Endpoints receive the command the next time Remote Manager synchronizes with Worry-Free Business Security Services. The default synchronization time is five minutes. Installation only occurs on endpoints that do not already have the Security Agent installed.