Views:
This widget shows the most recent number of customers with the highest number of events that need an immediate action or response.
Data displays in a table and pie chart. Switch between the views by clicking the display icons (wdgts-dsplay.jpg).
wdgts-cstmrs.jpg
  • If the number of customers with a given status is one or more, you can click the number to view the events in the product tree.
  • You can click an individual customer name to view all events for the customer or expand the customer name to view the number of events by category.
  • Events listed under Action Required are urgent and require response as soon as possible.
  • Events listed under Warning are less urgent, but still require response.