Resetting the Program | Trend Micro Service Central

Plug-in the Trend Micro Portable Security 3 Scanning Tool to the endpoint.

Copy the SupportTool folder from the USB device into your local drive.

Double-click the TMPSSuprt.exe file (

).

Go to the More Tools tab.

Click the 1. Reset Device button.

Select Default Program Settings and click Next.

Confirm the reset.

Note:

Do not unplug the Scanning Tool until the reset process has completed and a popup appears stating "You have successfully reset the device".

Unplug and then plug-in the device again to verify that the Scanning Tool has been reset.