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The Sync Agent allows Control Manager to manage multiple Scanning Tool devices. Trend Micro recommends using the Sync Agent if you have a large number of Scanning Tools to manage.

Note:

Before installing the Sync Agent, verify that Control Manager is already installed and working in your network.

  1. Connect the Scanning Tool USB device to the endpoint where you want to install the Sync Agent.
    Tip:

    If you still need to use and access older versions of Portable Security and Scanning Tools, install the Portable Security 3 Sync Agent on a separate endpoint that does not have an older version of Portable Security installed to avoid issues.

  2. When the autorun window opens, click Open folder to view files.
    Tip:

    Alternatively, double-click the My Computer icon and open the TMPS3_SYS drive.

  3. Open the MP folder in the TMPS3_SYS drive, and double-click the MP_Install.exe file ().
    Note:

    For endpoints running Windows 7 and later, right-click the file and select Run as administrator ().

  4. When the End User License Agreement window appears, read the agreement and click Agree and Install.
  5. When the Select a Location window opens, click Next to accept the default location, or Browse to specify a different location.
  6. When the Sync Agent Settings window opens, select a method to configure the Sync Agent.

    • Manually specify Sync Agent installation settings: Manually provide the settings required for installation

    • Import the Trend Micro Diagnostic Toolkit settings file: Use a Trend Micro Diagnostic Toolkit settings file to automatically fill in the settings required for installation

  7. When the Activation Code window appears, type your activation code, and then click Next.
  8. When the Control Manager Server Settings window opens, specify the following information:

    • Server FQDN or IP address: Server FQDN or IP address of the Control Manager server

    • Port: Port used to connect to the Control Manager server

    • Sync Agent display name: Name that identifies this Sync Agent endpoint on the Control Manager server

    • Product Directory path: Location of the Sync Agent endpoint in the Control Manager directory tree

  9. On the next screen, specify the Application ID and the API key required to access to the Control Manager server.

    To obtain the Application ID and API key, go to Administration > Settings > Automation API Access Settings on the Control Manager server.

  10. When the Proxy Server Settings window opens, select Use a proxy server and specify the proxy settings, or click Next if you do not use a proxy server.
  11. When the Port and Password window appears, specify the IP address and port number of the Sync Agent endpoint, and then type the password twice.
  12. Wait for the installation to complete, and the click Next.
  13. When the Installation Done window appears, click Close.

    If you selected the Open the Console now option, the Sync Agent opens so that you can make changes to your settings.

Parent topic: Installing the Sync Agent