Views:
After your partners have submitted usage reports, you can review, reject, or approve and submit the billing information directly to Trend Micro for processing.
The following table describes the status types available for billing reports.

Billing Report Status Types

Status
Description
MSP preparing
The partner is still reviewing the usage report
Under review
Automatic submission (no penalties)
Licensing Management Platform automatically submitted the usage report after a specified period and the report does not contain any over-provisioning discrepancies
Automatic submission (Penalties)
Licensing Management Platform automatically submitted the usage report after a specified period and the report contains over-provisioning discrepancies
Manual submission
The partner manually submitted the usage report
Returned by Trend Micro
Trend Micro reviewed the billing report and requires further clarification of the report details before processing can occur
Rejected (Returned to partner)
You have reviewed the usage report and determined that discrepancies exist that the partner must address
Submitted to Trend Micro
You have reviewed the usage report and sent the report to Trend Micro for processing
Note
Note
Upon submission to Trend Micro, Licensing Management Platform automatically approves the usage report for the partner account.
Completed
Trend Micro reviewed and approved the billing report

Procedure

  1. Go to Billing → Billing Reports.
  2. Query for specific usage report results.
    1. Select the Report cycle year and month from the drop-down lists.
    2. Select the Status of the reports you would like to view.
    3. Select the Partner accounts to view.
      • All: View usage reports from all partners
      • Find: Type a search string to locate specific partner accounts
    4. Click Query.
    5. To export usage report data in CSV format, click Export Reports.
  3. Click the Report Cycle link of the billing report you want to view.