There are two types of partner accounts: Managed Service Provider (MSP) and reseller
accounts. These accounts have different permissions, summarized in the following table:
 |
NoteThe parent account has full permissions.
|
Permissions for Accounts
|
Permission
|
MSP Account
|
Reseller Account
|
|
Create partner accounts
|
No
|
No
|
|
View partner account information
|
No
|
No
|
|
Modify partner accounts
|
No
|
No
|
|
Create customer accounts
|
Yes
|
Yes
|
|
View customer account information
|
Yes
|
Yes
|
|
Modify customer account information
|
Yes
|
No
|
|
Request licenses from Trend Micro
|
No
|
No
|
|
Assign licenses to a partner account
|
No
|
No
|
|
View license information
|
Yes
|
No
|
|
Create service plans
|
Yes
|
No
|
|
Create Registration Keys
|
Yes
|
Yes
|
|
View service plan information
|
Yes
|
No
|
|
Modify service plans
|
Yes
|
No
|
|
Modify branding settings
|
Yes
|
No
|
|
Check and resend notification emails
|
Yes
|
No
|
|
Manually send pending emails and change send date
|
Yes
|
Yes
|