Get started | TrendAI™

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This section contains the getting-started information to help users start using the Licensing Management Platform. Check the topic that applies to your account.

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buttons","url":"trend-micro-licensing-management-platform-shortcut-buttons"},{"title":"Supported browsers","url":"trend-micro-licensing-management-platform-supported-browsers"}]},{"title":"Account types","url":"trend-micro-licensing-management-platform-account-types","children":[{"title":"MSP and Reseller accounts","url":"trend-micro-licensing-management-platform-msp-and-reseller-acc"},{"title":"Customer accounts","url":"trend-micro-licensing-management-platform-customer-accounts"}]},{"title":"User roles","url":"trend-micro-licensing-management-platform-user-roles"},{"title":"Licenses","url":"trend-micro-licensing-management-platform-licenses","children":[{"title":"Licensing methods for products and services","url":"trend-micro-licensing-management-platform-licensing-methods-fo"},{"title":"Units","url":"trend-micro-licensing-management-platform-units"}]},{"title":"Service plans","url":"trend-micro-licensing-management-platform-service-plans_002","children":[{"title":"Suite Crossgrade","url":"trend-micro-licensing-management-platform-suite-crossgrade"},{"title":"Service Plan Status","url":"trend-micro-licensing-management-platform-service-plan-status"}]},{"title":"Registration Keys","url":"trend-micro-licensing-management-platform-registration-keys"}]},{"title":"Get started","url":"trend-micro-licensing-management-platform-getting-started","children":[{"title":"Get started for Tier 1 Distributors","url":"trend-micro-licensing-management-platform-getting-started-for-"},{"title":"Get started for Tier 1 MSPs","url":"trend-micro-licensing-management-platform-getting-started-for-_001"},{"title":"Get started for Tier 2 MSPs","url":"trend-micro-licensing-management-platform-getting-started-for-_002"},{"title":"Get Started for Tier 2 Resellers","url":"trend-micro-licensing-management-platform-getting-started-for-_003"}]},{"title":"Dashboard","url":"trend-micro-licensing-management-platform-dashboard","children":[{"title":"Introduction to the dashboard","url":"trend-micro-licensing-management-platform-introducing-the-dash"},{"title":"The dashboard for Distributors and ISPs","url":"trend-micro-licensing-management-platform-using-the-dashboard","children":[{"title":"New Partner Overview","url":"trend-micro-licensing-management-platform-new-partner-overview"},{"title":"Partners with Decrease in Chargeable Units","url":"trend-micro-licensing-management-platform-decrease-in-chargeab"},{"title":"Inactive New Partners","url":"trend-micro-licensing-management-platform-inactive-new-partner"}]},{"title":"The dashboard for MSPs and Resellers","url":"trend-micro-licensing-management-platform-the-dashboard-for-ms"}]},{"title":"Users and licenses","url":"trend-micro-licensing-management-platform-users-and-licenses","children":[{"title":"Partner companies","url":"trend-micro-licensing-management-platform-partner-companies","children":[{"title":"Manage partner companies","url":"trend-micro-licensing-management-platform-partners_001","children":[{"title":"MSP and Reseller accounts","url":"trend-micro-licensing-management-platform-__msp-and-reseller-acc-2"},{"title":"Create an MSP partner account","url":"trend-micro-licensing-management-platform-creating-a-partner-a"},{"title":"Create a Reseller partner account","url":"trend-micro-licensing-management-platform-creating-a-reseller-"}]},{"title":"Manage individual partner companies","url":"trend-micro-licensing-management-platform-managing-a-partner-a","children":[{"title":"Assign licenses to a partner","url":"trend-micro-licensing-management-platform-assigning-licenses-t"},{"title":"Assign service plans to a Reseller","url":"trend-micro-licensing-management-platform-assigning-service-pl"},{"title":"Create additional accounts for the partner's company","url":"trend-micro-licensing-management-platform-creating-additional-"},{"title":"Modify partner account settings","url":"trend-micro-licensing-management-platform-enabling-or-disablin_001"},{"title":"Modify the profile of a partner company","url":"trend-micro-licensing-management-platform-changing-a-partners-"}]}]},{"title":"Customers","url":"trend-micro-licensing-management-platform-customer-companies","children":[{"title":"Manage customers","url":"trend-micro-licensing-management-platform-customers","children":[{"title":"Create a customer account","url":"trend-micro-licensing-management-platform-creating-a-customer-"},{"title":"Import customer accounts from a list","url":"trend-micro-licensing-management-platform-importing-customer-a","children":[{"title":"Set up the CSV file using the provided template","url":"trend-micro-licensing-management-platform-setting-up-the-csv-f"}]},{"title":"Create customer accounts with Registration Keys","url":"trend-micro-licensing-management-platform-creating-customer-ac"}]},{"title":"Manage individual customers","url":"trend-micro-licensing-management-platform-managing-a-customer-","children":[{"title":"Assign an individual service plan to a customer in Licensing Management Platform","url":"trend-micro-licensing-management-platform-assigning-an-individ"},{"title":"Modify a customer's service plan","url":"trend-micro-licensing-management-platform-modifying-a-customer"}]},{"title":"Modify customer account settings","url":"trend-micro-licensing-management-platform-enabling-or-disablin"},{"title":"Modify the profile of a customer company","url":"trend-micro-licensing-management-platform-changing-a-customers"},{"title":"Export the customer summary report","url":"trend-micro-licensing-management-platform-exporting-customer-s"}]},{"title":"Available Products","url":"trend-micro-licensing-management-platform-license-pool_001"},{"title":"Service plans","url":"trend-micro-licensing-management-platform-service-plans_001","children":[{"title":"Service Plans 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MSPs","url":"trend-micro-licensing-management-platform-usage-reports-for-ms"},{"title":"Usage reports for Distributors","url":"trend-micro-licensing-management-platform-usage-reports-for-di"}]},{"title":"Billing reports","url":"trend-micro-licensing-management-platform-billing-reports","children":[{"title":"Query billing reports","url":"trend-micro-licensing-management-platform-querying-billing-rep"},{"title":"Manage billing reports","url":"trend-micro-licensing-management-platform-managing-billing-rep"}]}]},{"title":"Administration","url":"trend-micro-licensing-management-platform-administration","children":[{"title":"Account information","url":"trend-micro-licensing-management-platform-account-information","children":[{"title":"Change your user profile","url":"trend-micro-licensing-management-platform-changing-account-inf"},{"title":"Export user logs","url":"trend-micro-licensing-management-platform-exporting-user-logs"}]},{"title":"Manage accounts and company information","url":"trend-micro-licensing-management-platform-managing-accounts-an"},{"title":"Branding settings","url":"trend-micro-licensing-management-platform-branding-settings","children":[{"title":"Product consoles","url":"trend-micro-licensing-management-platform-product-consoles","children":[{"title":"Configure Licensing Management Platform branding settings","url":"trend-micro-licensing-management-platform-configuring-branding"},{"title":"Configure Licensing Management Platform support information","url":"trend-micro-licensing-management-platform-configuring-licensin"},{"title":"Customize banner images for product consoles","url":"trend-micro-licensing-management-platform-configuring-worry-fr"},{"title":"Verify your email domain with Amazon SES","url":"trend-micro-licensing-management-platform-amazon-ses"}]},{"title":"Regional service settings","url":"trend-micro-licensing-management-platform-regional-service-set","children":[{"title":"Add a regional service plan","url":"trend-micro-licensing-management-platform-adding-a-regional-se"},{"title":"Modify a regional service plan","url":"trend-micro-licensing-management-platform-modifying-a-regional"}]},{"title":"Data center settings","url":"trend-micro-licensing-management-platform-data-center-settings","children":[{"title":"Add a data center","url":"trend-micro-licensing-management-platform-adding-a-data-center"},{"title":"Modify a data center","url":"trend-micro-licensing-management-platform-modifying-the-data-c"}]},{"title":"Privacy statement settings","url":"trend-micro-licensing-management-platform-privacy-statement-se","children":[{"title":"Add a privacy statement","url":"trend-micro-licensing-management-platform-adding-a-privacy-sta"},{"title":"Modify a privacy statement","url":"trend-micro-licensing-management-platform-modifying-a-privacy-"}]},{"title":"End-User License Agreement settings","url":"trend-micro-licensing-management-platform-end-user-license-agr","children":[{"title":"Add a EULA","url":"trend-micro-licensing-management-platform-adding-a-eula"},{"title":"Modify a EULA","url":"trend-micro-licensing-management-platform-modifying-a-eula"}]}]},{"title":"Email notifications","url":"trend-micro-licensing-management-platform-email-notifications","children":[{"title":"Email templates","url":"trend-micro-licensing-management-platform-email-templates","children":[{"title":"Manage email templates","url":"trend-micro-licensing-management-platform-managing-email-templ"}]},{"title":"Sent mail","url":"trend-micro-licensing-management-platform-sent-mails"},{"title":"Scheduled email notifications","url":"trend-micro-licensing-management-platform-scheduled-email-noti"}]},{"title":"Customer transactions","url":"trend-micro-licensing-management-platform-customer-transaction"},{"title":"SAML authentication","url":"trend-micro-licensing-management-platform-saml-authentication","children":[{"title":"Configure SAML authentication","url":"trend-micro-licensing-management-platform-configuring-saml-aut"}]}]},{"title":"Technical support","url":"trend-micro-licensing-management-platform-technical-support","children":[{"title":"Troubleshooting resources","url":"trend-micro-licensing-management-platform-troubleshooting-reso","children":[{"title":"Using the support portal","url":"trend-micro-licensing-management-platform-using-the-support-po"},{"title":"Threat encyclopedia","url":"trend-micro-licensing-management-platform-threat-encyclopedia"}]},{"title":"Contacting Trend Micro","url":"trend-micro-licensing-management-platform-contacting-trend-mic","children":[{"title":"Speeding up the support call","url":"trend-micro-licensing-management-platform-speeding-up-the-supp"}]},{"title":"Sending suspicious content to Trend Micro","url":"trend-micro-licensing-management-platform-sending-suspicious-c","children":[{"title":"Email Reputation Services","url":"trend-micro-licensing-management-platform-email-reputation-ser"},{"title":"File Reputation Services","url":"trend-micro-licensing-management-platform-file-reputation-serv"},{"title":"Web Reputation Services","url":"trend-micro-licensing-management-platform-web-reputation-servi"}]},{"title":"Other resources","url":"trend-micro-licensing-management-platform-other-resources","children":[{"title":"Download center","url":"trend-micro-licensing-management-platform-download-center"}]}]}]

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