August 04, 2021, General—Trend Micro Cloud One has released a new sign-in and accounts
system. The new system separates the creation of users from accounts, allowing a single
user to more easily create and manage multiple Trend Micro Cloud One accounts for
use across your organization, teams, and global regions.
Any customers signing up for Trend Micro Cloud One on or after August 4, 2021 will
use a new Trend Micro Cloud One account. Customers who created their accounts prior
to the release will continue to use the legacy account and sign-in. There is no functional
change or action required for existing customers, and existing accounts will be transitioned
at a later date.
To learn more about the changes, see Changes to Trend Micro Cloud One accounts.