July 28, 2021, General—Trend Micro Cloud One will be releasing a new sign-in and accounts
system. The new system separates the creation of users from accounts, allowing a single
user to more easily create and manage multiple Trend Micro Cloud One accounts for
use across your organization, teams, and global regions.
Any customers signing up for Trend Micro Cloud One after the release of these features
will use a new Trend Micro Cloud One account. Customers who created their accounts
prior to the release will continue to use the legacy account and sign-in. There is
no functional change or action required for existing customers, and existing accounts
will be transitioned at a later date.
To learn more about the changes coming, see Changes to Trend Micro Cloud One accounts.