Typically, upgrades and routine maintenance tasks are performed without any service
impact.
Periodically, a maintenance window affecting the service is required. This window
allows Trend Micro to perform specific planned maintenance tasks. Trend Micro provides
at least 7 days notice prior to any scheduled maintenance.
To be notified of scheduled maintenance, subscribe to the Trend Cloud One maintenance
RSS feed
.
.If you have any questions, contact Trend Micro support.
Scheduled general maintenance
There is no general maintenance currently scheduled.
Maintenance dates
Trend Cloud One - Endpoint & Workload Security undergoes regular monthly system maintenance
on scheduled dates. Maintenance typically lasts 7 hours for each data center region. If maintenance takes less time to complete, you are notified. Only maintenance windows
involving downtime receive advance notification. Maintenance time range for data center
regions is provided on the Trend Cloud One login page and RSS feed at least 7 days
before each maintenance window. The Trend Cloud One Service Status contains the up-to-date information during these maintenance periods.
 |
NoteMaintenance dates are subject to change.
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|
Date
|
Region
|
|
January 31, 2026
|
All regions
|
|
February 7, 2026
|
All regions
|
|
March 28, 2026
|
All regions
|
|
April 25, 2026
|
All regions
|
|
May 30, 2026
|
All regions
|
|
June 27, 2026
|
All regions
|
|
July 25, 2026
|
All regions
|
|
August 29, 2026
|
All regions
|
|
September 19, 2026
|
All regions
|
|
October 31, 2026
|
All regions
|
|
November 21, 2026
|
All regions
|
|
December 5, 2026
|
All regions
|
Impact on new and existing customers
During system maintenance, expect the following:
-
If you are a new customer, you will not be able to register a Trend Cloud One - Endpoint & Workload Security account.
-
If you are an existing customer, you will not be able to log in to your account using the Trend Cloud One - Endpoint & Workload Security console. In addition, the following functionality will not be available:
-
Trend Cloud One - Endpoint & Workload Security agent connections.
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Administration and API access to the Trend Cloud One - Endpoint & Workload Security console.
-
Event forwarding, such as SNS and syslog.
-
Global relay service.
-
- You might see error messages, such as “Offline”, “Internal software error”, and so on.
System maintenance does not affect protection provided by Trend Cloud One - Endpoint
& Workload Security agents activated before the start of the maintenance period.