Troubleshooting options for performance issues
Issue
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Resolution or Cause
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Conformity Bot has caused my account to reach its rate limit
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Manage performance issues by increasing the delay between Conformity Bot runs
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API throttling
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Conformity has optimised the platform to avoid unnecessary API calls.
Examples of performance optimisation:1. when Conformity
calls the AWS API for S3 bucket list, the bot does not do
repetitive calls, instead, the bot checks for changes only.2.
Conformity supports partial inventory. i.e. using partial lists
of resources from AWS so the system is capable of dealing with
partial calls e.g. S3 bucket list - secondary IP calls - if the
bot fails to call second API calls, the rule engine will still
work.3. Support for exponential backoff API.
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If you experience any other issues, please let our team know via Conformity support.