Guidelines When Installing the Security Agent Using Vulnerability Scanner

Vulnerability Scanner will not install the Security Agent if:

The Apex One server or another security software is installed on the target host machine.
The remote endpoint runs Windows 7 SP1 Home Basic, Windows 7 SP1 Home Premium, Windows 8.1 (basic versions), Windows 10 Home, or Windows 11 Home.

You can install the Security Agent to the target host machine using the other installation methods discussed in Deployment Considerations.

Before using Vulnerability Scanner to install the Security Agent, perform the following steps:

For Windows 7 SP1 (Professional, Enterprise, Ultimate Edition), Windows 8.1 (Pro, Enterprise), Windows 10 (Pro, Education, Enterprise), Windows 11 (Pro, Education, Enterprise), or any supported Windows Server (all editions):
1. Enable a built-in administrator account and set the password for the account.
2. Click Start → Programs → Administrative Tools → Windows Firewall with Advanced Security.
3. For Domain Profile, Private Profile, and Public Profile, set the firewall state to "Off".
4. Open Microsoft Management Console (click Start > Run and type services.msc) and start the Remote Registry service. When installing the Security Agent, use the built-in administrator account and password.