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Important
Important
Enabling additional services on Windows Server platforms may affect server performance. After enabling a service on a Windows Server platform, Trend Micro recommends that you monitor the server for some time to ensure that no performance impact occurred.

Procedure

  1. Go to AgentsAgent Management.
  2. In the agent tree, click the root domain icon (icon-root.jpg) to include all agents or select specific domains or agents.
  3. Click SettingsAdditional Service Settings.
  4. Select to enable the required service on Windows desktops or Windows Server platforms in the following sections:
    • Unauthorized Change Prevention Service
      For Windows Server platforms, select the level of protection to enable.
      • Full mode: Enables all services and provides full access to all features
      • Performance mode: Enables a lightweight version of the service that only allows the following features to be enabled and ignores all other settings available in Full mode:
        • Behavior MonitoringEnable Malware Behavior BlockingProtect documents against unauthorized encryption or modification
          Important
          Important
          Performance mode does not automatically enable any settings. After enabling a specific feature, the Unauthorized Change Prevention Service only enables the supported feature and ignores all unsupported settings.
    • Firewall Service
      Important
      Important
      Enabling or disabling the service temporarily disconnects endpoints from the network. Ensure that you change the settings only during non-critical hours to minimize connection disruptions.
    • Suspicious Connection Service
    • Data Protection Service
      Important
      Important
      Enabling or disabling the service temporarily disconnects endpoints from the network. Ensure that you change the settings only during non-critical hours to minimize connection disruptions.
    • Advanced Protection Service
  5. If you selected domain(s) or agent(s) in the agent tree, click Save. If you clicked the root domain icon, choose from the following options:
    • Apply to All Agents: Applies settings to all existing agents and to any new agent added to an existing/future domain. Future domains are domains not yet created at the time you configured the settings.
    • Apply to Future Domains Only: Applies settings only to agents added to future domains. This option will not apply settings to new agents added to an existing domain.