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Procedure

  1. Modify product.ini in <Server installation folder>\PCCSRV\CmAgent as follows:
    [Debug]
    debugmode = 3
    debuglevel= 3
    debugtype = 0
    debugsize = 10000
    debuglog = C:\CMAgent_debug.log
  2. Restart the Apex One Apex Central Agent service from Microsoft Management Console.
  3. Check CMAgent_debug.log in C:\.