Certain conditions may prevent the agent tree from displaying the correct Security Agent
connection status. For example, if you accidentally unplug the network cable of the
Security Agent
endpoint, the Security Agent will not be able to notify the server that it is
now offline. This Security Agent will still appear as online in the agent tree.
Verify Security Agent-server connection manually or let Apex One perform scheduled
verification. You cannot select specific domains or Security Agents
and then verify their connection status. Apex One verifies the connection status of all its registered Security Agents.