Adding Already Detected Spyware/Grayware to the Approved List

Procedure

1. Go to one of the following:
   • Agents → Agent Management
   • Logs → Agents → Security Risks
2. In the agent tree, click the root domain icon () to include all agents or select specific domains or agents.
3. Click Logs → Spyware/Grayware Logs or View Logs → Spyware/Grayware Logs.
4. Specify the log criteria and then click Display Logs.
5. Select logs and click Add to Approved List.
6. Apply the approved spyware/grayware only to the selected agent computers or to certain domain(s).
7. Click Save. The selected agents apply the setting and the Apex One server adds the spyware/grayware to the approved list found in Agents → Agent Management > Settings → Spyware/Grayware Approved List.