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A pure IPv6 agent cannot update directly from pure IPv4 update sources, such as:

  • A pure IPv4 Apex One server

  • A pure IPv4 Update Agent

  • Any pure IPv4 custom update source

  • Trend Micro ActiveUpdate Server

Similarly, a pure IPv4 agent cannot update directly from pure IPv6 update sources, such as a pure IPv6 Apex One server or Update Agent.

A dual-stack proxy server that can convert IP addresses, such as DeleGate, is required to allow the agents to connect to the update sources.