Switching from Smart Scan to Conventional Scan

Number of Security Agents to switch

Switching a relatively small number of Security Agents at a time allows efficient use of the Trend Micro Apex One (Mac) server and Smart Protection Server resources. These servers can perform other critical tasks while Security Agents change their scan methods.

Timing

When switching back to conventional scan, Security Agents will likely download the full version of the Virus Pattern and Spyware-active Monitoring Pattern from the Trend Micro Apex One (Mac) server. These pattern files are only used by conventional scan agents.

Consider switching during off-peak hours to ensure the download process finishes within a short amount of time. Also consider switching when no Security Agent is scheduled to update from the server.

Agent tree settings

Scan method is a granular setting that can be set on the root, domain, or individual Security Agent level. When switching to conventional scan, you can:

• Create a new group and assign conventional scan as its scan method. Any Security Agent you move to this group will use conventional scan. When you move the Security Agent, enable the setting Apply settings of new group to selected agent(s).

• Select a group and configure it to use conventional scan. Smart scan agents belonging to the group will switch to conventional scan.

• Select one or several smart scan agents from a group and then switch them to conventional scan.