Icons on the endpoint’s system tray and main console indicate the status of a
Security Agent
and the task it is currently running.
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Tray Icon
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Menu Icon
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Description
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The
Security Agent
is up and running and is
connected to its parent server.
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The product license has been activated.
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The
Security Agent
is up and running but is
disconnected from its parent server.
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A new component version is available. Update the
Security Agent
immediately.
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The
Security Agent
has detected a security threat
that requires a computer restart to fix.
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The
Security Agent
is scanning for security risks
and is connected to its parent server.
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The
Security Agent
is updating components from
its parent server.
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A component update requires you to restart the
Security Agent
to finish installation.
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Smart Scan or Web Reputation service is not available
on the
Security Agent
. Check your network
connection.
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The
Security Agent
has been registered to its
parent server but the product license has not been activated. Some
Security Agent
features will not be available
if the license has not been activated.
For details, see
Managing Licenses
.
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The
Security Agent
has not been registered to its
parent server. The product license may or may not have been
activated.
If the
Security Agent
is not registered to its
parent server, all functions (including Real-Time Scan, Manual Scan,
Scheduled Scan, Web Reputation, and pattern updates) are
disabled.
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The product license (full or evaluation version) has
been activated but has expired. Some
Security Agent
features will not be available
if the license has expired.
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The
Security Agent
has been installed on an
unsupported platform.
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The
Security Agent
is not functioning properly.
Upgrade the
Security Agent
to the latest release or
contact technical support.
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The
Security Agent
has completed a scan or has
detected a security threat.
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