Views:
  1. Navigate to Agent Management.
  2. In the agent tree, select one or several agents.
  3. Click Manage Agent Tree > Move Agent.
  4. Select Move selected agent(s) to another group.
  5. Select the group from the drop-down list.
  6. Decide whether to apply the settings of the new group to the agents.
    Tip:

    Alternatively, you can drag and drop the agents to another group in the agent tree.

  7. Click Move.