Views:

View, activate, and renew the Apex One (Mac) license on the web console.

The status of the product license determines the features available to users. Refer to the table below for details.

License Type and Status

Features

Real-time Scan

Scheduled Scan

Web Reputation

Pattern Update

Full version and Activated

Enabled

Enabled

Enabled

Enabled

Evaluation (trial) version and Activated

Enabled

Enabled

Enabled

Enabled

Full version and Expired

Enabled

Enabled

Enabled

Disabled

Evaluation version and Expired

Disabled

Disabled

Disabled

Disabled

Not activated

Disabled

Disabled

Disabled

Disabled

Note:

If the server only has an IPv6 address, read the IPv6 limitations for license updates in Pure IPv6 Server Limitations.

  1. Navigate to Administration > Product License.
  2. View license information. To get the latest license information, click Update Information.

    The License Information section provides you the following details:

    • Status: Displays either "Activated" or "Expired"

    • Version: Displays either "Full" or "Evaluation" version. If you are using an evaluation version, you can upgrade to the full version anytime. For upgrade instructions, click View license upgrade instructions.

    • Seats: The maximum number of agent installations the license supports

    • License expires on: The expiration date of the license

    • Activation Code: The code used to activate the license

    • Last Updated: Date and time the license was last updated.

  3. To specify a new Activation Code, click New Activation Code.
  4. In the screen that opens, type the Activation Code and click Save.

    This screen also provides a link to the Trend Micro website where you can view detailed information about your license.