The Product Directory uses the following icons to indicate the status of communication between the Apex Central server and registered managed products.
|
Icon |
MCP Agent Status |
Product Service Status |
|---|---|---|
 |
Running |
Running |
 |
Running |
Not running |
 |
Communication timed out Note:
The Apex Central server was unable to establish communication with the MCP agent on the managed product server within the heartbeat interval configured on the Communication Time-out Settings screen. |
Unknown |
 |
Not running Note:
The Apex Central server was unable to establish communication with the MCP agent on the managed product server after multiple unsuccessful attempts according to the criteria configured on the Communication Time-out Settings screen. |
Not running |