This widget displays the connection status of all managed products that register to the Apex Central server.
The default view lists the connection status and managed server name of each managed product for which the logged on user account has access rights.
-
To change the product scope, click the settings icon (
> 
) and select a new Scope. -
To view a summary of the total number of managed products for each connection status, click the settings icon (
> ) and switch the View to
Summary.
Click View details to view detailed information on the Log Query screen.
-
For more information, see Log Queries.
For more information about managed product communication and connection status icons, see the following topics:
|
Status |
Description |
|---|---|
|
Active |
Indicates that the product service is running and communication with the Apex Central server is established successfully |
|
Inactive |
Indicates that the product service is not running or is unable to establish communication with the Apex Central server |
|
Abnormal |
Indicates that the product service has not communicated with the Apex Central server within the user-defined agent communication time-out interval For more information, see Configuring Managed Product Heartbeat Intervals. |