Operation Center Details Pane | Trend Micro Service Central

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The details pane on the Operation Center tab displays more detailed information about the compliance levels, critical threat detections, and total resolved/unresolved events on your network.

The default view displays the selected compliance indicator information for all nodes on your network for the last 7 days.

Select a different compliance indicator to change the compliance information that displays.

For more information, see Compliance Indicators.
Click a node on the chart to display only the information for the selected node.

For more information, see Operation Center Chart.
Click the settings icon ( > ) to change the Period for the data that displays.

Table 1. Compliance Information
Indicator	Description
Antivirus pattern compliance	Displays the percentage of Security Agents using acceptable Virus Pattern and Smart Scan Agent Pattern versions You can also view the following details: Managed agents: The number of endpoints that have Security Agents installed With compliant virus patterns: The number of managed agents using acceptable Virus Pattern and Smart Scan Agent Pattern versions With outdated virus patterns: The number of managed agents not using acceptable Virus Pattern and Smart Scan Agent Pattern versions Offline for 7 days: The number of managed agents that have not communicated with the managed product server in 7 or more days Exceptions: The number of users or endpoints excluded from the compliance calculations Unmanaged endpoints: The number of endpoints that do not have Security Agents installed Expand the categories and click a count to view additional details about the affected endpoints. For more information, see the following topics: Configuring the Antivirus Pattern Compliance Indicators User/Endpoint Directory
Data Loss Prevention compliance	Displays the percentage of Data Loss Prevention enabled Apex One agents with an acceptable number of threat detections You can also view the following details: Managed agents: The number of endpoints that have Data Loss Prevention enabled Security Agents installed With acceptable threat detections: The number of managed agents with an acceptable number of threat detections With unacceptable threat detections: The number of managed agents that exceeded the acceptable number of threat detections Offline for 7 days: The number of managed agents that have not communicated with the managed product server in 7 or more days Exceptions: The number of users or endpoints excluded from the compliance calculations Unmanaged endpoints: The number of endpoints that do not have Data Loss Prevention enabled Security Agents installed Expand the categories and click a count to view additional details about the affected endpoints. For more information, see the following topics: Configuring the Data Loss Prevention Compliance Indicator User/Endpoint Directory

Table 2. Critical Threats
Section	Description
Critical threats	Displays the total number of critical threats detected (by threat type) on your network Lists all the critical threat types affecting your network For threat types with detections: Expand the threat type to view a list of detections. Click a detection to view additional details on the Threat Information screen. For more information, see Affected Users.
Affected users	Displays the total number of users affected by critical threats Expand the section to view affected users. Click an affected user to view additional details on the User information screen. Fore more information, see Security Threats for Users.
Affected endpoints	Displays the total number of endpoints affected by critical threats Expand the section to view affected endpoints. Click an affected endpoint to view additional details on the Endpoint information screen. Fore more information, see Security Threats on Endpoints.

Table 3. Total Events
Data	Description
Total events	Displays the total number of events detected
Resolved events	Displays the number of resolved events on your network
Unresolved events	Displays the number of unresolved events on your network that require action
Affected users	Displays the number of users affected by unresolved events on your network Click the count to view details about the affected users. For more information, see User/Endpoint Directory.