Many users of the ServerProtect
have a previous version of product already installed on their network server system,
such as ServerProtect
5.58 or 5.7. The
upgrade feature integrated in ServerProtect
5.8 offers a number of upgrade options for
the users to choose, whichever the most effective will be to serve the purpose. This
overview
explains each of the options and introduces the related key concepts.
-
Because ServerProtect 5.8 Information Server refuses adding and moving Normal Server request to old normal Servers (version of 5.58 and 5.7), make sure that you move all the old Normal Servers need upgrade into the Information Server to be upgraded.
WARNING
Remote upgrades run from a 32-bit machine will be unsucessful if the Normal Server is a 64-bit machine. To resolve, perform the upgrade by doing a local installation, silent installation, or deploy program to upgrade ServerProtect 5.7 normal server on a 64bit machine.
Note
If you want to use "deploy program" function to upgrade ServerProtect 5.7 Normal Servers, make sure the ServerProtect 5.7 Normal Server has been applied the hotfix or patch that is greater than build 1095 to enable the "program updating" function.Note
You also can’t add old normal server by "Adding a Normal Server" and "Moving Normal Server" function. -
Launch the ServerProtect installation and make proper selection to install an Information Server of the latest version of ServerProtect . To upgrade an existing Information Server, simply select the same target server during the course of installation. See Use the Installation Package to Upgrade ServerProtect Locally for details.
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The next move is to install the Management Console component if the latest version one is not yet in place. See Use the Installation Package to Upgrade ServerProtect Locally for detailed information.
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At this point the Management Console and the Information Server are ready. The Normal Server can be upgraded by the following methods:
-
Use the installation package to perform the upgrade locally.
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Use the installation package to perform the upgrade remotely across the network.
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Use silent mode installation to perform the upgrade. The silent mode installation should be used to upgrade the machine only with Normal Server installed. if the silent installer detects that other components is installed, it will terminate and does nothing. We recommend that this method be the only one to upgrade the Normal Servers. It can prevent upgrading Information Server on the remote target machine by accident.
-
Use Deploy program feature of ServerProtect 5.8 to perform the upgrade
Note
For the server network system that has 5.7 version of ServerProtect Normal Servers installed, please upgrade patch for all SPNT 5.7 normal server to enable “deploying” program function. Please contact Trend Micro Technical supporter for detail information. SPNT 5.58 does not have this kind of issue because it already has this feature. -
The rest of this chapter will focus on presenting comprehensive information. While
the major
attention is to describe how to perform Normal Server upgrading, the upgrade details
for other
components, together with related key concepts, will also be presented in aiding the
users to
achieve an effective and smooth program upgrade.