The Web console may reject any password you try. This may happen as a result of a number of factors.
  • Incorrect password
    Passwords are case-sensitive. For example, “TREND” is different from “Trend” or “trend.”
  • ServerProtect’s customized Apache server does not respond
    Check the splxhttpd status. For additional information, see Using splxhttpd.
  • Java plug-in not installed properly
    This may happen if you are using the Mozilla, Mozilla Firefox or Internet Explorer browsers. Contact technical support if you need assistance.