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Configure PCAP download preferences to provide remote storage information (directory and server name) for packet capture (PCAP) files.
Note
Note
The SMS retrieves the most recent PCAPs first and then works backward to retrieve older PCAPs. Newer PCAPs are downloaded by the SMS even if a device accumulates PCAPs at a rate faster than the SMS can retrieve them. If the SMS cannot retrieve all PCAPs from the device, the SMS generates a message in the system log.
Before configuring this information, make sure you have the following:
  • User role that enables you to edit preferences. Learn more: Administration
  • Sufficient storage space for the PCAP files. Learn more: Packet trace
  • PCAP management application
Note
Note
Multiple SMS servers should not use the same remote destination to store PCAP files because filenames are not unique across different SMS server. If remote storage is full, an error message displays in the log file. You must manually clean up PCAP files.

Procedure

  1. Select Edit → Preferences → PCAP Download.
  2. Select an external source.
  3. Enter the following information for the selected external source:
    • Remote directory
    • Server
    • Domain
    • Username and password
  4. Click OK.