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Identify a Simple Mail Transfer Protocol (SMTP) server through which the SMS can send email messages, typically generated when critical operational states trigger email communications with system and network administrators. The SMS sends email messages for specific events, including the following:
  • SMS HA fail-over and activation
  • SMS start and stop
  • Critical device failures (device can no longer communicate)
  • Critical or Error entries in the device syslog
  • Database backup
  • SMS migrate
  • Auto DV download and activation
  • Auto DV distribution including both success and failures
  • Reports can be configured for scheduled runs where an email is sent

Procedure

  1. Go to Admin → Server Properties, and then select the Network tab.
  2. Click Edit under SMTP Server.
  3. Enter the following.
    Setting Description
    Server Address IP address or hostname of the SMTP mail server through which the SMS can send email messages.
    SMTP Port Port on the mail server that listens for SMTP requests. If you enable SMTPS (see below), this defaults to 587. If SMTPS is disabled, this defaults to 25.
    Aggregation Period
    Amount of time (in seconds) that the SMS aggregates the device email notifications before it sends the notifications in a single email.
    If you set the aggregation to zero (default), the SMS will immediately disable the email aggregation.
    The maximum number of emails the SMS can collect for a single aggregation period is 10,000. When the SMS reaches this limit, it will discard new device email notifications received.
    This setting only applies to device notifications. All other SMS emails are sent immediately.
    System Notification List List of email addresses or email address groups to which the SMS sends email notifications.
    From Email address or address group to appear as the sender for email notifications sent by the SMS.
    Reply To Email address or address group to receive replies to email notifications originally sent by the SMS.
  4. If the mail server requires authentication, select Authentication and provide the required user name and password.
  5. If you need to secure the mail transfer, select Enable SMTPS. Because SMTPS requires a certificate, select a previously imported certificate from the Certificate pull-down menu, or click Import to import another certificate.
  6. Click Test.
    The SMS transmits a test email to the SMTP server, which should then send the email to the designated recipients. The test verifies whether the SMS can connect to the mail server using the server settings you configured; it does not verify that the designated recipients receive the email, which is the responsibility of the SMTP server.
  7. Click OK.