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Each Identity Agent must be added to a group before the SMS can retrieve events. Agents in a group can also be used for redundancy.

Procedure

  1. Click Admin on the SMS toolbar, and then expand User Id IP Correlation in the navigation pane.
  2. Click Identity Agent Groups.
  3. Create an agent group by opening the Identity Agents Groups tab and clicking New.
  4. Specify the following information of the Identity Agent group:
    • Name of the agent group.
    • Domain name. This information gets automatically retrieved from the identity agent. All agents in a single group must belong to the same domain.
    • (Optional) Description or comments about the agent group.
    • Number of retries before the SMS attempts to contact the next agent in the group.
    • Number of seconds the SMS waits for a connection to the agent.
    • Number of seconds the SMS waits for a failed connection.
  5. In the Identity Agents area, select from the available Identity Agents to add to the group.
    Up to four agents can be added to a group. Use the Up and Down arrows to reorder the priority of the agents. The SMS attempts a connection to only one agent at a time, beginning with the first one in the list.
  6. Click OK.
    The Identity Agent group is added to the Identity Agent Group table. Click Show References to see which devices reference the group.