Enable Identity Agent group | Trend Micro Service Central

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Enable the Agent Group that will be actively used by the SMS to poll the Identity Agent for User ID IP correlation data.

Click Admin on the SMS toolbar, and then expand User Id IP Correlation in the navigation pane.
Click User Id IP Configuration.
Right-click on an agent group, and then click Enable. To disable an Identity Agent group, click Disable.
A checkmark appears in the Enabled column.

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