Viewing Mailbox Search Results

Procedure

1. Click Search & Destroy → Mailbox Search.
   The Mailbox Search screen appears.
2. Choose to view a summary of the search operation before the complete list of search results or directly view a complete list of the search results.
   • To view a summary of the search operation first:
     1. Click the Name of the search.
     2. View the summary information in the Status section.
        Consider refining the search criteria if the search produced a large number of matches. For details, see Modifying a Mailbox Search.
     3. Click View Search Results.
   • To view the search results directly, click the View link under the Search Result column of the table beside the name of the search.
   The Mailbox Search Results screen appears.
3. Administrators have the option to create, copy, and delete PST files containing all search results. The Search results package (.pst file) status determines the options available to administrators:
   • Not generated: Click the Generate button to create the PST package in the <ScanMail installation path>\SmexSDPst folder.
   • Available on server
     • Click the Download button to copy the PST file to a local location.
     • Click the Delete button to delete the PST file from the <ScanMail installation path>\SmexSDPst folder.

   Note ScanMail automatically deletes the PST file if the administrator performs the same mailbox search again.

4. Administrators can perform the following tasks on the search results:
   • Filter the search results
     1. Select which part of the message to search in by selecting from the Filter by drop-down box.
     2. Type the search text in the text box.
     3. Click Filter.

        Note Click Show All to reset the filter criteria.

   • Delete selected results
   • Delete All search results

     Note When deleting messages, if a message selected for deletion has been moved to another location or already deleted by the end user, ScanMail cannot locate the message and reports a successful deletion.

   • Export results to a CSV file
   • View details about individual messages by moving the mouse pointer over the Subject of the message