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You can perform a query on quarantined messages before deciding on the action to be taken. After viewing the message details, you can choose to release or delete the quarantined messages.

Procedure

  1. Click Quarantine → Query.
    The Quarantine Query screen displays.
  2. Select the date range.
  3. Select All reasons or Specified reasons:
    • Security risk scan
    • Attachment blocking
    • Content filtering
    • Data Loss Prevention
    • Unscannable message parts
    • Web Reputation
    • Advanced Spam Prevention
  4. Select the resend status.
    • Never been resent
    • Resent at least once
    • Any status
  5. (Optional) Specify the sender, recipient, and/or subject of the message.
  6. Specify the option for Sort by.
  7. Specify the number of items to display per page.
  8. Select the Query targets for the query.
    • Local server
    • Remote server(s)
      1. Select the Server group from the drop-down.
      2. Click the server name in the Available Server(s) list and click Add >> to include the server(s) to the Selected Server(s) list.
  9. Click Search.
Keywords: performing