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Before using Search & Destroy for the first time, administrators must specify the Active Directory service account and the discovery mailbox that stores the search results.
Note
Note
  • The activation process only appears when accessing the Search & Destroy feature for the first time.
  • The Search & Destroy feature only provides support for mailbox servers running Exchange 2016 or Exchange 2019.

Procedure

  1. Click Search & DestroyMailbox Search or Search & DestroySettings.
    The Search & Destroy Activation wizard appears.
  2. Click Next >.
    The Exchange Server Prerequisite Configurations screen appears.
  3. Read the prerequisite items carefully. Configure the prerequisite Exchange environment settings before proceeding.
    For details on configuring the Exchange environment settings, see Search & Destroy Prerequisites.
  4. After configuring all necessary settings, select All Exchange Server prerequisite settings have been properly configured.
  5. Click Next >.
    The service account logon credentials screen appears.
  6. Type the User name for the previously configured service account.
    Note
    Note
    The format for the service account is as follows:
    domain\user name
  7. Type the Password for the service account.
  8. Click Next >.
    The discovery mailbox selection screen appears.
  9. Select a discovery mailbox that stores the Search & Destroy search results from the Available Discovery Mailbox(es) list.
  10. Click Next >.
    The generate PST search results screen appears.
  11. Select the Allow Search & Destroy users to generate a .pst file containing all search results option to configure ScanMail to create the <ScanMail installation path>\SmexSDPst folder and share the folder with the Exchange Trusted Subsystem.
    Note
    Note
    Ensure that the account is a member of the Exchange Mailbox Import Export role.
  12. Click Next >.
    The Search & Destroy activation details screen appears.
    Note
    Note
    If the service account or discovery mailbox provided are invalid, the activation process cannot proceed. For possible reasons why Search & Destroy activation was unsuccessful, see Troubleshooting Search & Destroy .
  13. Review the Search & Destroy settings and click Finish.