Troubleshooting Web Reputation Performance Issues

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If Web Reputation is performing slowly, try the following to test your Web Reputation settings:

Verify that the network connection is stable.
ScanMail monitors its connection status to the Smart Protection Network and the Smart Protection Server that provides Web Reputation services. Enable the alert Send notification when Web reputation service becomes: Unavailable/Available so that you will receive notifications whenever ScanMail is unable to connect to the Web reputation source. If you frequently receive this alert, it is an indication that your network connection may have stability issues.

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